Welcome to the RGN Helpdesk!

In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online. For your reference, we provide complete archives and a history of all your support requests. A valid email address is required to submit a ticket.

You must provide the home SERIAL NUMBER last 4 digits in order for us to process your request.

Electrical Issue? Turn OFF the Main Breaker Panel

Water Leak? Turn OFF the Water

Things you will need before submitting your service request:

1. Serial Number (Last 4 digits)
2. Detailed information about the issue